Shipping policy

Last Updated: March 26, 2025

At Mama Witty, we want to make sure that your orders arrive quickly and safely! Below are the details of our shipping process, rates, and estimated delivery times.

1. Processing Time

  • Orders are processed within 2-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email notification once your order has been shipped.

2. Shipping Rates & Delivery Time

We offer nationwide shipping within the Philippines. Estimated delivery times are as follows:

Shipping Method Estimated Delivery Time Shipping Fee
Standard Shipping [2-4] business days ₱100
Free Shipping [2-4] business days ₱0 (for orders ₱1,500 and above)

📌 Please note that delivery times may vary depending on your location and courier service availability.

3. International Shipping

  • Currently, we only ship within the Philippines. However, we are working on offering international shipping soon—stay tuned! 🌎

4. Tracking Your Order

  • Once your order has been shipped, we will send you a tracking number via email or SMS.
  • You can track your package through our partner courier’s website.

5. Shipping Delays

While we strive to deliver your orders on time, there may be delays due to:

  • High order volumes during holidays and sales
  • Unforeseen weather conditions or natural disasters
  • Issues with the courier service

We appreciate your patience and understanding during these situations. 💖

6. Wrong or Incomplete Address

  • Please double-check your shipping details before placing your order.
  • Mama Witty is not responsible for lost or delayed packages due to incorrect addresses. If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping fees.

7. Lost or Damaged Packages

  • If your order is marked as delivered but you haven’t received it, please check with your local courier or neighbors first.
  • For lost or damaged items, contact us immediately at mamawittyclothing@gmail.com, and we will assist you in resolving the issue.

8. Contact Us

For any shipping-related inquiries, feel free to reach out:

📧 Email: mamawittyclothing@gmail.com

Thank you for shopping with Mama Witty! We appreciate your trust and support. 💖